Montreal Children’s Hospital (MCH) has been providing pediatric healthcare services since 1904. Today, as part of the McGill University Health Centre (MUHC), it serves a metropolitan area of nearly four million people, and treats additional patients from across the province and beyond.At MCH, leveraging technology and staying at the forefront of new technological developments is a high priority. This emphasis is central to the hospital’s dual focus on research and delivering superior clinical care in numerous specialty areas.Deployed by MCH in 2004, IntelePACS has had an enormous impact on improving patient care, far beyond the obvious advantages of digital vs. film-based imaging. MCH has leveraged IntelePACS to implement a customized workflow that has transformed the way the radiology department operates, vastly reducing turnaround time and greatly increasing efficiency. Worklists automatically filter what an individual radiolo­gist sees, presenting the highest priority items for attention first. Collaboration features enable peer consultation. Secure, web-based access makes the system available anytime, anywhere.“In a hospital setting, time is of the essence,” said Lucia Carpineta, M.D., an MCH pediatric radiologist. “With IntelePACS, images can be read almost as they happen. In terms of report delivery, IntelePACS provides physicians with access to our audio recordings the minute we push the ‘close’ button.”