Way too often the technologies we thought would be wonderful turn out to be the bane of our existences. When that happens in enterprise imaging, it can cause problems — not only for the physicians, staff and administrators but for patients.

But many of these and other problems can be fixed, if you know how, said Matthew Hayes in a podcast published by Imaging Technology News (ITN).

In the ITN podcast, Hayes, an enterprise imaging architect, advised that, when trouble starts, do an assessment of the status quo. “In order to get a good handle on where you want to go, you first need to know where you are,” he said in the podcast. The first step is doing an “application inventory,” Hayes said.


On June 26 at the annual meeting of the Society for Imaging Informatics in Medicine in Denver, he will host a session titled “Tidying Up: Enterprise Imaging Edition.” During this session, Hayes and Tuan Bui, a principal at Healthcare Solutions Consortia, will describe how to clean up problem areas, as well as ways to elevate the operation of your enterprise imaging department.

They will explain how to:

  • assess installations;
  • come up with priorities as part of a vision for enterprise imaging; and
  • turn priorities and vision into reality.


Hayes explained in the podcast how to get a handle on what is going on at your site; how to identify problems; and how to prioritize items that need fixing. (Safety will likely trump all else, he said, followed by what has a business impact.)

Other points discussed in the podcast include what to do about technologies that don’t live up to expectations; how to develop a “vision” for enterprise imaging; how to deal with growth (which may come suddenly, as in the case of mergers and acquisitions of health care providers); and where artificial intelligence fits in.


Greg Freiherr is a contributing editor to Imaging Technology News (ITN). Over the past three decades, he has served as business and technology editor for publications in medical imaging, as well as consulted for vendors, professional organizations, academia, and financial institutions.


Editor’s note: This podcast is the fifth in a content series by Greg Freiherr covering the Society for Imaging Informatics in Medicine (SIIM) conference in June.


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