News | December 26, 2012

Scalable solutions enable healthcare facilities to transform the patient experience

Siemen's Healthcare ImageScapes Patient Experience

December 26, 2012 — Siemens Healthcare has announced the availability of its ImageScapes customized thematic healthcare environments, which are designed to calm and comfort patients of all ages and positively impact the patient experience. ImageScapes customized healthcare environments include colorful, maintenance-free wraps of imaging equipment and walls; artistically designed, 3-D sculpted coverings that transform the look of an imaging system; and custom décor for exam rooms and waiting areas. To help stimulate each of the senses and truly immerse patients in the desired environment, ImageScapes also includes tranquil sounds and inviting aromatherapy. ImageScapes customized healthcare environments are an example of Siemens’ approach to delivering innovative solutions that provide maximum value to customers — primary goals of the its Agenda 2013 global initiative.

Customized and scalable to meet healthcare providers’ needs and budgets, ImageScapes healthcare environments not only help facilities potentially improve patient satisfaction and avoid cancellations, but they also may increase levels of staff satisfaction by providing a more inviting work environment. The soothing lights, fragrances and music offered by ImageScapes in a women’s health department can mimic the luxurious feel of a spa; a sand castle façade placed over a computed tomography (CT) system, combined with the sounds of waves and seagulls and the subtle aroma of coconut oil, can transport adult patient populations to the beach; and colorful circus images that cover a magnetic resonance imaging (MR) system and the surrounding walls can help ease stress and anxiety for pediatric patients and their parents. 

“How patients experience care will be viewed more critically than ever before, since HCAHPS (Hospital Consensus Assessment of Healthcare Providers and Systems) scores directly impact a facility’s level of reimbursement,” said Gerhard Schmiedel, vice president of X-ray products at Siemens Healthcare. “The unique, immersive settings provided by ImageScapes help to create a more soothing patient treatment environment that also helps healthcare providers distinguish themselves from their market competitors.”

For more information: www.siemens.com/healthcare


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