News | March 10, 2011

Scores Soar in a Shifting Computed Radiography (CR) Market

March 10, 2011 – According to a new KLAS report, computed radiography (CR) vendors offer providers what they need, with few exceptions. Measuring performance of both single- and multi-plate units, the report reveals that customers want little downtime and excellent service.

In the multi-plate market segment Konica ranked first (with a score of 89.6 out of 100), and in the single-plate market Agfa took the top spot (with a score of 90.2).

"The CR market is extremely tight. The five ranked single-plate vendors span a less-than-five-point margin and the lowest score is an 86.5, which is excellent when compared with performance of vendors in other medical equipment segments," said Emily Crane, KLAS director of medical equipment research and author of the new report. "Providers using CR told us they just want it to run. X-ray is one of the most requested exams, and providers need to know that their CR equipment is going to perform, day after day, and patient after patient. The providers we spoke with told us that vendors are delivering, for the most part."

New CR technology was not top of mind for customers, as most vendors have not been introducing new innovations in this market space. However, some praised Agfa and Carestream for continuing to offer new features with their CR lines. Agfa customers were especially pleased with the Musica2 imaging algorithm, citing crystal clear images. Carestream has continued to develop its single-plate offering, making it faster and smaller. Overall, providers report being more satisfied with their single-plate CRs than their multi-plate. The two least reliable units rated in this study were the Philips Corado and the Agfa 85-X, both multi-plate units. Providers reported some product issues that affected the units' uptime and felt that they weren't receiving the service needed to get up and running quickly enough. Some also mentioned that they preferred to use DR rather than multi-plate CR.

"While CR is a fairly stable market and single-plate CR is still perceived as a good investment, some providers indicated that they would rather work with DR than CR. This is especially true when it comes to multi-plate CR. If providers were going to make a new purchase, they can do a wireless retrofit for about the same price as a new multi-plate unit. That's not to say there is no value in CR, just that the market is shifting," said Crane.

The vendors rated in the report are Agfa, Carestream, Fuji, Konica and Philips. iCRco and Radlink are included in the report, but were not fully rated. The report is available to healthcare providers online for a significant discount off the standard retail price.

For more information: www.KLASresearch.com

Related Content

Patient Complexity, Subspecialization Impact List Prices for Radiologists' Services
News | Business | August 15, 2017
A new study by the Harvey L. Neiman Health Policy Institute finds that patient condition complexity and...
Upcoming radiology conferences, meetings and events.
News | August 14, 2017
ITN maintains a comprehensive listing of radiology specialty meetings on its website at ...
ACR Establishes Education Committee for Patient- and Family-Centered Care
News | Patient Engagement | August 09, 2017
Members of the new Education Committee of the American College of Radiology (ACR) Commission on Patient- and Family-...
ACR Annual Conference on Quality and Safety Offers Strategies for Radiology Practices
News | Business | August 08, 2017
The American College of Radiology (ACR) Annual Conference on Quality and Safety, scheduled for Oct. 13-14 in Boston,...
Moffitt Cancer Center Enhances Patient Care with Toshiba Medical's Infinix-i 4-D
News | Interventional Radiology | August 03, 2017
Cancer patients at Moffitt Cancer Center in Tampa, Fla., now have access to advanced diagnostic imaging for fast and...
Sponsored Content | Videos | Business | July 28, 2017
Angelic McDonald, MSRS, CRA, FAHRA, regional director of imaging, Baylor Scott & White Health and the president-e
Radiation dose tracking in medical imaging is helping increase patient safety by lower X-ray doses.
Feature | Radiation Dose Management | July 26, 2017 | Dave Fornell
Patient X-ray radiation exposure from medical imaging has been a hot topic in radiology the past few years and has pr
Radiologists Seek Greater Involvement in Patient Care
News | Patient Engagement | July 20, 2017
Despite time and workload constraints, radiologists are looking for ways to become more directly involved in the care...
ACR Updates Radiation Oncology and Medical Physics Guidance With ASTRO and AAPM
News | Radiation Dose Management | July 19, 2017
July 19, 2017 — The American College of Radiology (ACR) recently collaborated with professional medical societies to
Overlay Init