News | September 16, 2007

Philips Ranked Number One in Ultrasound Service Performance

September 17, 2007 - Royal Philips Electronics announced today that customers have again rated its Medical Systems division number one in overall service performance for Ultrasound All Systems, comprising Radiology/OB-Gyn and Cardiology instruments, in the annual IMV ServiceTrak surveys.

The results of the 2007 IMV analysis also show Philips earning a number one ranking in overall manufacturer satisfaction and shares the number one ranking for probability of repurchase for ultrasound. In an independent survey by IMV Limited, customers were asked to rate ultrasound systems manufacturers on a broad range of factors across the product ownership lifecycle.

For the Ultrasound All Systems report, Philips received top marks in 20 factors, including those of service engineer performance, satisfaction with service and manufacturer, help desk telephone support and remote dial-in diagnostic support.

Philips also scored 12 top ratings in the separate 2007 Ultrasound Radiology / OB GYN ServiceTrak report published by IMV, outperforming competitors with the most No. 1 ratings in the industry and an overall service performance rating well above the nearest competitor.

For more information: www.philips.com

Related Content

Ebit and DiA Imaging Analysis Partner on AI-based Cardiac Ultrasound Analysis
News | Cardiovascular Ultrasound | April 16, 2019
DiA Imaging Analysis has partnered with the Italian healthcare IT company Ebit (Esaote Group), to offer DiA’s LVivo...
360 Photos | 360 View Photos | April 12, 2019
This 360 degree view shows staff at the ...
DiA Imaging Analysis Introduces LVivo SAX Ultrasound Analysis Tool
Technology | Cardiovascular Ultrasound | April 09, 2019
DiA Imaging Analysis announced the launch of LVivo SAX, a cardiac analysis tool that helps clinicians quickly and...
SuperSonic Imagine Highlights Aixplorer Mach 30 Breast Ultrasound at SBI/ACR Breast Imaging Symposium
News | Ultrasound Women's Health | April 03, 2019
SuperSonic Imagine will introduce the new generation of its Aixplorer Mach 30 breast ultrasound solution at the 2019...
Videos | RSNA | April 03, 2019
ITN Editor Dave Fornell takes a tour of some of the most interesting new medical imaging technologies displa
Bay Labs Announces New Data on EchoGPS, AutoEF AI Software at ACC.19
News | Cardiovascular Ultrasound | March 15, 2019
Artificial intelligence (AI) company Bay Labs announced the presentation of two studies assessing performance of the...
Esaote Introduces MyLab X8 Ultrasound Platform
News | Ultrasound Imaging | March 13, 2019
Esaote announced the launch of MyLab X8, a high-performance, versatile ultrasound platform to support hospitals and...
Ultrasound Societies Urge FDA to Remove "Black Box" on Ultrasound Contrast Agents
News | Ultrasound Imaging | March 07, 2019
National and international ultrasound societies are urging the U.S. Food and Drug Administration to remove the “black...
Canon Medical Systems introduces 33 MHz Ultra-High Frequency Ultrasound Transducer
News | Ultrasound Imaging | March 01, 2019
March 1, 2019 — Expanding its advanced, high-performing Aplio i-series...