News | Artificial Intelligence | April 18, 2019

Atrium Health Debuts Amazon Alexa Skill to Help Patients Access Medical Care

Patients can locate urgent and emergency care facilities and book appointments by speaking to their Amazon Alexa devices

Atrium Health Debuts Amazon Alexa Skill to Help Patients Access Medical Care

April 18, 2019 – Atrium Health patients will now be able to use Amazon’s electronic voice system Alexa to not only locate the nearest urgent care and emergency department, but now will be able to reserve a spot at an urgent care location as well.

Once the Atrium Health skill is enabled on their Alexa device, patients just need to say, “Alexa, open Atrium Health.” Alexa will respond and guide a patient through the process of reserving a spot at one of Atrium Health’s 31 urgent care locations. Patients can also get wait times at urgent cares or emergency room facilities, as well as phone numbers or urgent care hours.

Providing this skill through voice technology is part of Atrium Health’s commitment to making healthcare easier to access and manage, according to the health system. Atrium Health is one of a few healthcare providers in the nation with Alexa “skills.”

“Our goal at Atrium Health is to provide our patients with the best care when and where they need it,” said Rasu Shrestha, M.D., MBA, EVP and chief strategy officer at Atrium Health.“Voice is an interactive technology that our patients are already using in many aspects of their lives. The use of this exciting technology is part of our commitment at Atrium Health to provide access to care in a way that is most convenient for them.”

Watch the VIDEO: Artificial Intelligence in Radiology — Are We Doomed?, an interview with Shrestha

Over the last several years, Atrium Health (formerly Carolinas HealthCare System) has provided new, easier ways to access care, from live video visits, to eVisits answered within hours, online scheduling for doctors’ and urgent care visits, and the MyAtriumHealth portal, which provides patients with their doctors’ notes and lab and test results. Atrium Health has also used virtual care technology to increase access to behavioral health services, as well as improved access to clinical services such as the latest cardiac imaging and early cancer clinical trials.

For more information:


Related Content

Smart Speaker Technology Harnessed for Hospital Medical Treatments

Related Content

Fujifilm Sonosite Partnering With Artificial Intelligence Incubator to Improve Ultrasound Image Interpretation
News | Ultrasound Imaging | September 23, 2019
Fujifilm SonoSite Inc. and the Allen Institute of Artificial Intelligence (AI2) Incubator, builder of AI-first startups...
First Patients Treated With Machine Learning-generated Plans from RayStation 8B
News | Treatment Planning | September 23, 2019
The first-ever patient radiation therapy treatments generated with machine learning in the RayStation treatment...
Densitas Wins Major Procurement of Breast Density Software for DIMASOS Breast Screening Trial
News | Breast Density | September 20, 2019
Densitas Inc. announced it has won a procurement of its densitas densityai software for deployment in up to 24 breast...
Varian Unveils Ethos Solution for Adaptive Radiation Therapy
News | Image Guided Radiation Therapy (IGRT) | September 16, 2019
At the 2019 American Society for Radiation Oncology (ASTRO) annual meeting, being held Sept. 15-18 in Chicago, Varian...
FDA Clears GE Healthcare's Critical Care Suite Chest X-ray AI
Technology | X-Ray | September 12, 2019
GE Healthcare announced the U.S. Food and Drug Administration’s (FDA) 510(k) clearance of Critical Care Suite, a...
iCAD's ProFound AI Wins Best New Radiology Solution in 2019 MedTech Breakthrough Awards
News | Computer-Aided Detection Software | September 09, 2019
iCAD Inc. announced MedTech Breakthrough, an independent organization that recognizes the top companies and solutions...
Imaging Biometrics and Medical College of Wisconsin Awarded NIH Grant
News | Neuro Imaging | September 09, 2019
Imaging Biometrics LLC (IB), in collaboration with the Medical College of Wisconsin (MCW), has received a $2.75 million...
A smart algorithm has been trained on a neural network to recognize the appearance of breast cancer in MR images

A smart algorithm has been trained on a neural network to recognize the appearance of breast cancer in MR images. The algorithm, described at the SBI/ACR Breast Imaging Symposium, used deep learning, a form of machine learning, which is a type of artificial intelligence. Image courtesy of Sarah Eskreis-Winkler, M.D.

Feature | Society of Breast Imaging (SBI) | September 06, 2019 | By Greg Freiherr
The use of smart algorithms has the potential to make healthcare more efficient.
Philips and Fujifilm booths at SIIM 2019.

Philips and Fujifilm booths at SIIM 2019.

Feature | SIIM | September 06, 2019 | By Greg Freiherr
Pragmatism from cybersecurity to enterprise imaging was in vogue at the 2019 meeting of the Society of Imaging Inform
Sudhen Desai, M.D.

Sudhen Desai, M.D.

Feature | Pediatric Imaging | September 04, 2019 | By Jeff Zagoudis
Burnout has become a popular buzzword in today’s business world, meant to describe prolonged periods of stress in the