News | Artificial Intelligence | April 18, 2019

Atrium Health Debuts Amazon Alexa Skill to Help Patients Access Medical Care

Patients can locate urgent and emergency care facilities and book appointments by speaking to their Amazon Alexa devices

Atrium Health Debuts Amazon Alexa Skill to Help Patients Access Medical Care

April 18, 2019 – Atrium Health patients will now be able to use Amazon’s electronic voice system Alexa to not only locate the nearest urgent care and emergency department, but now will be able to reserve a spot at an urgent care location as well.

Once the Atrium Health skill is enabled on their Alexa device, patients just need to say, “Alexa, open Atrium Health.” Alexa will respond and guide a patient through the process of reserving a spot at one of Atrium Health’s 31 urgent care locations. Patients can also get wait times at urgent cares or emergency room facilities, as well as phone numbers or urgent care hours.

Providing this skill through voice technology is part of Atrium Health’s commitment to making healthcare easier to access and manage, according to the health system. Atrium Health is one of a few healthcare providers in the nation with Alexa “skills.”

“Our goal at Atrium Health is to provide our patients with the best care when and where they need it,” said Rasu Shrestha, M.D., MBA, EVP and chief strategy officer at Atrium Health.“Voice is an interactive technology that our patients are already using in many aspects of their lives. The use of this exciting technology is part of our commitment at Atrium Health to provide access to care in a way that is most convenient for them.”

Watch the VIDEO: Artificial Intelligence in Radiology — Are We Doomed?, an interview with Shrestha

Over the last several years, Atrium Health (formerly Carolinas HealthCare System) has provided new, easier ways to access care, from live video visits, to eVisits answered within hours, online scheduling for doctors’ and urgent care visits, and the MyAtriumHealth portal, which provides patients with their doctors’ notes and lab and test results. Atrium Health has also used virtual care technology to increase access to behavioral health services, as well as improved access to clinical services such as the latest cardiac imaging and early cancer clinical trials.

For more information: www.atriumhealth.org

 

Related Content

Smart Speaker Technology Harnessed for Hospital Medical Treatments

Related Content

IBM collected a dataset of 52,936 images from 13,234 women who underwent at least one mammogram between 2013 and 2017.

IBM collected a dataset of 52,936 images from 13,234 women who underwent at least one mammogram between 2013 and 2017, and who had health records for at least one year prior to the mammogram. The algorithm was trained on 9,611 mammograms. Image courtesy of Radiology.

Feature | Artificial Intelligence | July 19, 2019 | Michal Chorev
Breast cancer is the global leading cause of cancer-related deaths in women, and the most commonly diagnosed cancer...
Paragon Biosciences Launches Qlarity Imaging to Advance FDA-cleared AI Breast Cancer Diagnosis System

Qlarity Imaging’s software is used to assist radiologists in the assessment and characterization of breast lesions. Imaging features are synthesized by an artificial intelligence algorithm into a single value, the QI score, which is analyzed relative to a database of reference abnormalities with known ground truth. Image courtesy of Business Wire.

Technology | Artificial Intelligence | July 18, 2019
Paragon Biosciences LLC announced the launch of its seventh portfolio company, Qlarity Imaging LLC, which was founded...
Johns Hopkins Named Qualified Provider-led Entity to Develop Criteria for Diagnostic Imaging
News | Clinical Decision Support | July 18, 2019
On June 30, 2019, the Centers for Medicare & Medicaid Services (CMS) announced the Johns Hopkins University School...
Anatomage Releases Anatomage Cloud Platform
News | Remote Viewing Systems | July 16, 2019
Anatomage Inc. released an update to the Anatomage Cloud platform that allows medical and dental professionals to...
Graphic courtesy Pixabay

Graphic courtesy Pixabay

Feature | Artificial Intelligence | July 15, 2019 | By Greg Freiherr
Siemens has long focused on automation as a way to make diagnostic equipment faster and more efficient.
Videos | Artificial Intelligence | July 12, 2019
Khan Siddiqui, M.D., founder and CEO of HOPPR, discusses the economic advantages and costs presented by...
Videos | Digital Pathology | July 11, 2019
Toby Cornish, M.D., Ph.D., associate professor and medical director of informatics at the University of Colorado Scho
FDA Clears Koios DS Breast 2.0 AI-based Software
News | Ultrasound Women's Health | July 11, 2019
Koios Medical announced its second 510(k) clearance from the U.S. Food and Drug Administration (FDA).
SimonMed Imaging Implements ProFound AI for 3-D Tomosynthesis
News | Mammography | July 10, 2019
Arizona-based SimonMed Imaging announced their implementation of the first U.S. Food and Drug Administration (FDA)-...