News | December 22, 2014

Spok Demonstrates Critical Test Results Management and Secure Texting Solutions at RSNA 2014

CTRM solution handles all acuity levels, is helping emergency department physicians identify normal results sooner for faster patient discharge

Software, radiology workflow, secure texting, PACS accessories, RSNA 2014

Image courtesy of Spok

December 22, 2014 — Spok met with hospitals at RSNA 2014 about how speeding up the communication of critical test results can improve clinician workflow and patient care. Spok demonstrated at RSNA its critical test results management (CTRM) and secure texting solutions.

Hemant Goel, Spok’s chief operating officer comments: “We provide a management tool to automate the delivery of critical test results to ordering physicians and care teams. By accelerating and automating this process, we’re able to help our customers improve patient safety and quality of care. Providers like the quick notifications, and radiology departments can confirm results are received by viewing the CTRM dashboard, which contains a detailed audit trail of when all messages are sent and received. Another important benefit to CTRM is its integration with a patient’s electronic medical record (EMR) because it closes the communication loop.”

It also allows radiologists to note incidental findings that may require further attention or follow-up care.

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