News | Radiology Business | July 15, 2020

Aids diagnostic imaging reports in patient's language and terminology without practice burden

PenAlert automates patient notification of their results in plain language with zero change to radiologist workflow, while aiding in practice liability management because the patient will have a better understanding of the findings. Getty Images

PenAlert automates patient notification of their results in plain language with zero change to radiologist workflow, while aiding in practice liability management because the patient will have a better understanding of the findings. Getty Images


July 15, 2020 – As various regulations evolve and malpractice rates increase, imaging providers need to take a proactive approach to notify patients directly of any significant abnormality or normal result. Pennsylvania (PA112) already has set a precedent, adding burden and liability concerns for radiologists and referring physicians.

PenRad offers mammography and low-dose CT scan (LDCT) reporting and tracking systems and has created PenAlert in direct response to the new liability concerns that can be expand to all diagnostic imaging. PenAlert automates patient notification with zero change to radiologist workflow, while aiding in practice liability management. This enhances patient satisfaction, tracking patients and findings to resolution, and assists the referring physician with direct patient result notification. PenRad's technology provides these benefits for more than 10 million exams per year in mammography alone. PenAlert represents a move to provide these benefits to all diagnostic imaging and millions of additional exams, the company said.

PenAlert uses machine learning intelligence to extract key findings from the radiologist's narrative report and catalogs the exam and findings. The patient exam letter describes findings and concerns, or normal results can be communicated as well, all in patient terminology. This automation inserts referring physician contact info, sub-specialty care specialists (if applicable), future recommended imaging, and more. All this detail is in the patient's preferred language, with automated delivery via; email, mail, an existing Portal or our PenXpress patient portal.

Other features include recall letters, management reports, analytics for findings and outcomes. PenAlert facilitates compliance with key Centers for Medicare and Medicaid Services (CMS) quality payment program requirements and increases the opportunity to report compliance and best practices with Medicare's Merit-based Incentive Payment System (MIPS).

For more information: www.penrad.com

 

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