News | October 03, 2014

KLAS Front-end Speech 2014 Report: Dolbey Speech Recognition Ranks #1 for Implementation, Functionality, Service

Providers rated Dolbey’s Fusion Speech above other speech recognition vendors’ solutions

October 3, 2014 — Dolbey’s Fusion SpeechEMR front-end speech recognition received the highest overall rating by healthcare providers, according to a new KLAS report on speech recognition titled “Front-End Speech Recognition 2014: Functionality Doesn’t Trump Physician Resistance.”

Dolbey’s FES solution received the highest marks in all categories including Sales & Contracting, Implementation & Training, Functionality & Upgrades and Service/Support. Other areas where Dolbey is recognized for outperforming competing speech recognition vendors include:

  • Part of Long-term Plans: 100 percent of providers say that Dolbey solutions are part of their long-term plans
  • Would Buy Again: 100 percent of providers say they would purchase Dolbey speech product again
  • Overall Communication: Many customers say Dolbey really listens to their needs, as one provider expressed:

“Customer Service was the reason we went with Dolbey. Dolbey is much more receptive and pays better attention to customer needs than our previous vendor. People have suggested reporting tools and templating tools, and both were put in packs and sent out by Dolbey. This vendor is much more receptive of customer input.”

Dolbey providers emphasized that the lower initial investment and the reduction in transcription costs were also contributing factors to selecting Dolbey as their speech recognition vendor. According to the KLAS report, “Dolbey Fusion SpeechEMR performed highest for improving documentation time, and providers also saw great reductions in transcription costs when using Fusion SpeechEMR with their EMR tools.”

Bob Leslie, senior vice president at Dolbey & Co., states, “We continue to see an increasing need for a strong partnership between Dolbey, the hospital/clinic and the physician. Support from our team and the institution is critical to the physician to insure the continued use and benefit of speech recognition.”

For more information: www.dolbey.com, www.klasresearch.com

Related Content

An example of artificial intelligence (AI) being developed by Hitachi to automatically review and identify nodules on lung CT scans. This is part of a suite of AI apps Hitachi is developing. This example was being shown as a work in progress at RSNA 2019.

An example of artificial intelligence (AI) being developed by Hitachi to automatically review and identify nodules on lung CT scans. This is part of a suite of AI apps Hitachi is developing. This example was being shown as a work in progress at RSNA 2019. Photo by Dave Fornell.

Feature | Artificial Intelligence | February 07, 2020 | Sanjay Parekh, Ph.D. 
February 7, 2020 – At the 2019 Radiological Society...
News | Remote Viewing Systems | December 27, 2019
December 27, 2019 — The Radiological Society of North America (RSNA) and Carequality have developed the Imaging Data
Applying radiology and cardiology PACS ergonomics expertise to help pathologists avoid repetitive stress injuries that can arise from adopting digital pathology
News | PACS Accessories | October 04, 2019
Applying radiology and cardiology PACS ergonomics expertise to help pathologists avoid repetitive stress injuries that...
NetDirector Launches Cloud-based PDF to DICOM Conversion Service
News | PACS | August 08, 2019
NetDirector, a cloud-based data exchange and integration platform, has diversified their radiology automation options...
M*Modal and Community Health Network Partner on AI-powered Clinical Documentation
News | PACS Accessories | June 13, 2019
M*Modal announced that the company and Community Health Network (CHNw) are collaborating to transform the patient-...
PaxeraHealth Wins Four New PACS Projects in Chile
News | PACS | June 07, 2019
Picture archiving and communication system/radiology information system (PACS/RIS) developer PaxeraHealth has won four...
Intelerad Showcases Clario SmartWorklist at SIIM 2019
News | PACS Accessories | May 28, 2019
The Clario SmartWorklist intelligently manages picture archiving and communication system (PACS) reading workflow by...
Brazil's Santa Casa Hospital System Chooses Carestream for Unified Diagnostic Workflow
News | PACS | May 22, 2019
Santa Casa de Misericordia has selected Carestream to replace its legacy diagnostic workflow technology across all...
FDA Approves Zebra Medical Vision's HealthPNX AI Chest X-ray Triage Product
Technology | Artificial Intelligence | May 13, 2019
Zebra Medical Vision has received U.S. Food and Drug Administration (FDA) 510(k) clearance for HealthPNX, an artificial...