News | October 03, 2014

KLAS Front-end Speech 2014 Report: Dolbey Speech Recognition Ranks #1 for Implementation, Functionality, Service

Providers rated Dolbey’s Fusion Speech above other speech recognition vendors’ solutions

October 3, 2014 — Dolbey’s Fusion SpeechEMR front-end speech recognition received the highest overall rating by healthcare providers, according to a new KLAS report on speech recognition titled “Front-End Speech Recognition 2014: Functionality Doesn’t Trump Physician Resistance.”

Dolbey’s FES solution received the highest marks in all categories including Sales & Contracting, Implementation & Training, Functionality & Upgrades and Service/Support. Other areas where Dolbey is recognized for outperforming competing speech recognition vendors include:

  • Part of Long-term Plans: 100 percent of providers say that Dolbey solutions are part of their long-term plans
  • Would Buy Again: 100 percent of providers say they would purchase Dolbey speech product again
  • Overall Communication: Many customers say Dolbey really listens to their needs, as one provider expressed:

“Customer Service was the reason we went with Dolbey. Dolbey is much more receptive and pays better attention to customer needs than our previous vendor. People have suggested reporting tools and templating tools, and both were put in packs and sent out by Dolbey. This vendor is much more receptive of customer input.”

Dolbey providers emphasized that the lower initial investment and the reduction in transcription costs were also contributing factors to selecting Dolbey as their speech recognition vendor. According to the KLAS report, “Dolbey Fusion SpeechEMR performed highest for improving documentation time, and providers also saw great reductions in transcription costs when using Fusion SpeechEMR with their EMR tools.”

Bob Leslie, senior vice president at Dolbey & Co., states, “We continue to see an increasing need for a strong partnership between Dolbey, the hospital/clinic and the physician. Support from our team and the institution is critical to the physician to insure the continued use and benefit of speech recognition.”

For more information: www.dolbey.com, www.klasresearch.com

Related Content

Nuance Launches Cloud-Based mPower Clinical Analytics Platform at AHRA 2018
Technology | Analytics Software | August 16, 2018
At the Association for Medical Imaging Management (AHRA) 2018 Annual Meeting and Exposition, July 22-25 in Orlando, Fla...
Guerbet Partners With Imalogix on Dose Optimization With Artificial Intelligence
News | Radiation Dose Management | August 14, 2018
August 14, 2018 — Guerbet LLC USA announced a commercial partnership with Imalogix, a provider of...
Visage Signs Mercy for Visage 7 Open Archive
News | Enterprise Imaging | August 09, 2018
Visage Imaging Inc. announced that it has signed a seven-year contract with Mercy, the fifth largest Catholic health...
Metro Health-University of Michigan Health Partners With Eon to Improve Lung Cancer Care
News | Oncology Diagnostics | August 07, 2018
Metro Health-University of Michigan Health announced it is partnering with healthcare data company Eon to improve the...
Imalogix Brings Fluoroscopy Capabilities to Radiation Dose Management Platform
Technology | Radiographic Fluoroscopy (RF) | August 06, 2018
Imalogix, a provider of artificial intelligence (AI) process and workflow solutions, announced the availability of the...
Konica Minolta Hosting Lunch and Learn at 23rd Annual Mammography Meeting in Santa Fe
News | Breast Imaging | July 31, 2018
Konica Minolta Healthcare Americas Inc. will sponsor a lunch and learn featuring its Exa Mammo platform during the 23rd...
Children's Hospital Colorado to Manage Medical Images Via the Cloud With Nucleus.io Platform
News | Remote Viewing Systems | July 30, 2018
NucleusHealth and Children’s Hospital Colorado’s (Children’s Colorado) Center for Innovation have formed a strategic...
Wake Radiology Launches First Installation of EnvoyAI Platform
News | Artificial Intelligence | June 13, 2018
Artificial intelligence (AI) platform provider EnvoyAI recently completed their first successful customer installation...
Intelerad Introduces InteleOne Maestro Enterprise Workflow Orchestration Solution
Technology | PACS Accessories | May 31, 2018
Intelerad Medical Systems announced the release of InteleOne Maestro, its new enterprise imaging workflow orchestration...
Konica Minolta Releases New Turn-Around-Time Feature for Exa Workflow
Technology | PACS | May 30, 2018
Konica Minolta Healthcare Americas Inc. will introduce a new worklist feature, Turn-Around-Time (TAT), for its Exa...
Overlay Init