News | June 30, 2009

Hospital Adopts Common Revenue Platform Across Large Network

June 30, 2009 – The need for a common financial platform to support physician practices, remote facilities and clinical information systems prompted Capital Region Health Care (CRHC) to plan for a replacement of its existing revenue management system and associated bolt-on products.

The health system, a long-time user of McKesson’s Horizon Clinicals solutions, now plans to implement McKesson’s Horizon Enterprise Revenue Management as well. The revenue management solution is designed to improve the economics of care by helping health systems manage the complex reimbursement, collection and patient management issues they face every day.

Administrators at CRHC believe that adopting a common revenue management platform across the health system will help them to better align with their physicians. They also expect to establish even stronger relationships with joint venture partners such as surgery centers, imaging facilities and the visiting nurses association.

CRHC plans to use Horizon Enterprise Revenue Management to manage financial matters across the entire patient care experience, regardless of where care is delivered. For example, a common registration form can be used across all sites, eliminating the need to re-enter information as patients access care in outpatient and inpatient environments, thereby reducing the duplicate work required with stand-alone registration systems. Horizon Enterprise Revenue Management is also “open,” designed to integrate with both McKesson and non-McKesson clinical solutions. This enables continuous medical necessity checking, coordinated care planning and case management.

“Our goal is to help our providers improve their operations as we update and modernize our health system’s overall approach to revenue management,” said Bruce Burns, chief financial officer at Capital Region Health Care, which includes 225-bed Concord (N.H.) Hospital and several other healthcare facilities. “Concord Hospital currently employs more than 150 physicians and is supported by an additional 25 nurse practitioners and physician assistants across multiple sites, and we have long-standing relationships with many of them.”

Horizon Enterprise Revenue Management together with Horizon Clinicals offers advanced capabilities to meet rapidly evolving demands for improved clinical, operational and financial outcomes. Horizon Enterprise Revenue Management combines rules-based software with connectivity services and helps hospitals manage the processes, relationships and organizational dynamics involved in the revenue cycle process. In addition, it is desinged to enable hospitals to assess the financial impact of all care decisions to forecast cash flow and net revenue in real time.

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