News | June 08, 2008

e-MDs Ranked No. 1 EHR in American College of Physicians Satisfaction Survey

June 9, 2008 - At the request of its membership, the American College of Physicians (ACP) recently conducted an evaluation of CCHIT certified electronic health records (EHRs) over the past 12 months.

As part of this initiative, referred to as the EHR Partners Program, more than 1,300 ACP members currently using EHRs were surveyed. The results have been made available to ACP members and participating vendors. The e-MDs’ EHR, named the Solution Series, received “by far” the highest scores on the survey and was the only EHR to achieve a three-star overall rating.

e-MDs scored as high or higher than any other vendor in every category, according to the survey results. It scored well in areas including ease of use, functionality, negotiation/contracting, implementation, installation, configuration, training, maintenance, and interfaces.

The ACP evaluated pricing models and found the e-MDs EHR/Practice Management integrated software package was one of the lower-cost vendors in the program.

The ACP is the largest multi-specialty organization in the United States, with more than 125,000 members nation-wide including internists, internal medicine sub-specialists, medical students, residents, and fellows. In an effort to encourage EHR adoption and mitigate risk for their members, the ACP conducted this review to provide guidance and tools for EHR selection for their members. In addition to the survey the ACP also required vendors to complete a detailed RFI (Request for Information), conducted site visits to clinics using the vendor’s EHR, and had their own EHR experts evaluate the product during in-depth demonstrations. Only EHRs certified by the Certification Commission for Health Information Technology (CCHIT) and who agreed to participate in the program were evaluated.

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