News | Teleradiology | November 09, 2015

Cleveland Clinic to Employ Candescent Health’s RadPerform Software for Teleradiology Network

Collaboration aims to enhance quality and reduce cost of radiology services through an efficient, cloud-based network

November 9, 2015 — Cleveland Clinic and Candescent Health have formed a multi-year partnership with a goal to improve healthcare value through defined quality standards, enhanced workflow processes and the creation of an efficient, nationwide cloud-based radiology network.

As part of this new collaboration, Cleveland Clinic will assist Candescent Health in developing new, clinically focused products that will improve the productivity, efficiency and diagnostic performance of radiology practices nationwide. Working together, Candescent Health's technology will expand the reach of Cleveland Clinic's advanced radiology services to other health systems across the country. Additionally, Cleveland Clinic has the opportunity to make an equity investment in Candescent Health in the future. 

"The healthcare model of the future requires that we find better, more efficient ways to provide services," said Toby Cosgrove, M.D., President and CEO of Cleveland Clinic. "That will only happen through technological advances that lower costs, drive efficiencies and allow doctors to put patients first. This partnership will help the radiology community improve quality and productivity by expanding technology and clinical expertise to health systems throughout the country."

Radiology touches nearly every facet of healthcare, including patient safety, physician referrals and multiple diseases and conditions through the use of X-rays, computed tomography (CT) scans, magnetic resonance imaging (MRI), ultrasound, radiation therapy and other procedures.

With more than 177 radiologists conducting some 2.3 million studies annually, including the full range of subspecialist capabilities, Cleveland Clinic already is one of the nation's top five radiology providers. 

Candescent Health's RadPerform was conceived and designed by veteran radiologists to manage one of the nation's largest multi-location practices for more than a decade. RadPerform includes three integrated components:

  • A cloud-based and data/rules-driven workflow, including smart worklists, targeted routing, schedule management and quality management;
  • 24/7 case and workflow monitoring and radiologist support to expedite cases and communications, ensuring that daily, operational goals are met; and
  • Ongoing performance analytics with specific recommendations for how to adjust operations to satisfy desired key performance indicators (KPIs).

For more information:,

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