Technology | November 23, 2011

Agfa Offers New Strategy and Portfolio of Cloud and Managed Services

Agfa HealthCare will introduce its expanded portfolio of Cloud and Managed Services offerings at RSNA 2011. The company has evolved its portfolio of Managed Services models to better help healthcare facilities of varied sizes achieve their performance and cost objectives with reliable and trusted solutions. Reinforcing the company’s theme of "Imaging Excellence, Clinical Confidence," Agfa HealthCare will demonstrate these new offerings in booth #8350.

“As healthcare facilities today are finding themselves under increased pressure to deliver improved clinical and operational results, many times with fewer resources, Agfa HealthCare has taken an approach to Managed Services that will help meet the unique challenges of any facility,” said Lenny J. Reznik, Director, Enterprise Imaging and Information, Agfa HealthCare U.S. “We appreciate the day-to-day demands of IT in supporting clinical performance, and so we are taking a consultative approach to the delivery of our expanded Managed Services to understand and address the needs of each customer facility.”

Healthcare IT departments are increasingly turning to cloud strategies as a business solution to manage their concerns with system uptime, staff shortages and the explosive growth of data volume. Agfa HealthCare has developed a broad portfolio of Cloud and Managed Services offerings, ranging from selective on-site services up to off-site cloud models that can fit into the capital or operating expense structure of any facility.

Working together with the customer, the Agfa HealthCare team will help identify the appropriate model that fits current and future expected needs. Among the Managed Services options, a variety of which are successfully deployed at more than 80 sites worldwide, are the following:


Remote Management: Providing assistance to facilities seeking to outsource the day-to-day management of their on-site IMPAX Data Center and XERO technology viewer and/or IMPAX radiology PACS. Remote Management is a good choice for customers looking for a commitment to a level of availability, freeing-up their internal IT resources, for a fixed monthly fee.

Managed Hosting: Managed Hosting offers the full support of Remote Management with the addition of off-site hosting. Agfa HealthCare takes the end-to-end responsibility, committing to the level of availability, for a fixed monthly fee.

PACS as a Service: This all-inclusive model enables facilities to have the functionalities of IMPAX radiology PACS at a fee-per-use basis. Available as an off-site or an on-site solution and inclusive of the management, operations, housing facility and optional telecom, this model also includes the provision of IT infrastructure and application functionalities supporting the agreed-to service level targets and growth requirements. Agfa HealthCare commits to availability and performance targets.

In the area of medical imaging, Agfa HealthCare offers Image Archiving and Viewing as a Service: This service allows PACS vendor-neutral, DICOM 3.0 compliant, on-demand retrieval for medical images and reports using IMPAX Data Center and the XERO viewer. The service can be delivered as a single departmental archive up to a regional image repository service, offering a high performance medical image and report distribution service to referring physicians. The image archiving and viewing services can start from an ‘Off-site secondary archiving service’ for archiving a second copy of data offsite for disaster recovery, and span up to a ‘Hybrid or Off-site primary or secondary archiving service’ using geographically distributed datacenters, offering business continuity, disaster recovery, and data protection.


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