News | Vendor Neutral Archive (VNA) | September 04, 2018

Novarad Highest Rated in Customer Satisfaction on Gartner Peer Insights VNA Category

Medical imaging company recognized by healthcare professionals and technology decision-makers

Novarad No. 1 in Customer Satisfaction on Gartner Peer Insights VNA Category

September 4, 2018 — Novarad Healthcare Enterprise Imaging has taken the positon of highest rated on Gartner’ Peer Insights technology review platform, outranking every other competitor in the vendor-neutral archive (VNA) market category as of September 4, 2018.

Gartner Peer Insights is an online platform of anonymous ratings and reviews of information technology (IT) software and services. The reviews are written and read by healthcare professionals and technology decision-makers throughout the industry. The goal is to help leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers.

Said one healthcare industry chief information officer (CIO) in their review, “We’ve changed the radiology area completely with Novarad’s software, and that helped us grow as a hospital and a social service provider. Novarad is part of our success.”

Other reviewers cite the reliability of the product and what they call exceptional customer support program.

“The software is easy to use and can pretty much run itself,” said another reviewer, a lead radiology technologist in the healthcare industry.

NovaPACS has been an excellent product. It has met all our needs and more. Their customer service is amazing,” noted one radiology department manager. “If it can’t be solved immediately, they follow up afterwards to make sure all the issues were resolved to your satisfaction.”

Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.

For more information: www.novarad.net

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