News | February 03, 2015

MedQuest Radiology Offers Strategic Assessments for Actionable Radiology Improvements

Assessments help identify potential operational efficiencies, cost savings and revenue-generating opportunities

MedQuest, strategic assessments, radiology, operations, business

February 3, 2015 — Hospitals and healthcare systems are facing unprecedented threats to their bottom lines, challenging them to curtail costs, increase revenue and improve the delivery of efficient quality patient care. In this tumultuous environment, MedQuest Radiology Management Services is seeing greater demand for its assessment services that help healthcare organizations identify areas for improvement within their radiology operations.

MedQuest’s assessments range from comprehensive evaluations of all aspects of radiology operations to in-depth-examinations of a single function, such as sales and marketing, operations, scheduling, billing and denials, IT/system integration, and facility and equipment review. MedQuest is also often called upon to provide a market assessment focusing on referral patterns, referring physician feedback, radiology network strategies and future expansion opportunities.

Recent assessments include:

  • Healthcare system transformation – A multi-state integrated healthcare system was seeking to identify potential efficiencies, cost savings and revenue generating activities for radiology while enhancing operations. MedQuest narrowed the focus to staffing and scheduling, which offered the greatest return on investment (ROI) within a tight timeline. Under MedQuest’s guidance, the healthcare system exceeded their goal of a $4 million impact on operating cash flow. 
  • Medical center expansion – MedQuest was asked to help ensure the success of a medical center’s new location and increased scan volume 27 percent while maximizing the effectiveness of the system’s imaging network. MedQuest identified areas of opportunity to improve operational processes and workflow in scheduling, patient registration and modality patient flow, evaluated the management and staffing model and identified metrics for operational efficiency and management accountability.

 

The assessment process begins with a data review that allows the team to identify potential opportunities and specific areas of focus prior to the onsite visit. While the team is onsite, they conduct interviews with staff, radiologists, and affiliated and independent referring physicians, and observe procedures and workflow. Following the visit, the team analyzes the information and develops specific and actionable recommendations based on industry and proprietary best practices.

Finally, MedQuest presents its findings and recommendations to the healthcare organization, including a comprehensive review of the market, current operations and both near term and longer term improvement opportunities.

For more information: www.mqradiology.com

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