News | Digital Radiography (DR) | October 11, 2016

Konica Minolta Healthcare Leads MD Buyline Rankings in DR Customer Satisfaction

Company earned highest category score for system performance, installation/implementation, applications training, service response time and service repair quality

 X0000 Konica Minolta ImagePilot Aero chest xray AeroDR

October 11, 2016 — Konica Minolta Healthcare announced that it was awarded the No. 1 overall DR (digital radiography) User Satisfaction rating in the third quarter of 2016 by MD Buyline.  

MD Buyline is the leading strategic sourcing provider serving hospitals and vendors. It uses evidence-based research and consulting services to advise hospitals on critical purchasing decisions.

The MD Buyline value analysis process evaluated top user satisfaction composite ratings. In addition to the highest composite score of 9.5, Konica Minolta earned the highest category score for System Performance (9.8), Installation/Implementation (9.4), Applications Training (9.4), Service Response Time (9.4) and Service Repair Quality (9.4). The scoring is on a 10-point scale.

"The AeroDR family of flat panel detectors is receiving a warm welcome across multiple types of imaging scenarios, ranging from large hospital systems to urgent care clinics and independent imaging centers," according to the MD Buyline analysis. MD Buyline also recognized the AeroDR portfolio for its competitive pricing and noted buyers' positive feedback on the Blue Moon service offerings for detector and interface coverage.

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