GE Receives Solid Ranking in Radiology/OB Ultrasound Survey

IMV Limited’s 2006 ServiceTrak survey has named the GE Healthcare number one in 13 key performance categories for radiology/OB ultrasound service – including effectiveness in resolving problems, remote-service diagnostic efficiency, and overall service performance relative to charge.
In one year, GE has also posted improvements in 26 of the 33 performance categories.
“This ranking demonstrates our continued commitment to the world-class customer support and service excellence that customers have come to expect from GE,” said Hooman Hakami, vice president and general manager, Clinical Systems Services, GE Healthcare. “We are proud of the metrics uncovered by ServiceTrak, and pleased to have led the field with 99 percent of our customers placing GE in the excellent, good and fair categories.”