November 12, 2007 - Fujifilm Medical Systems USA Inc. announced that its Technical Assistance Center (TAC), representing the entire product line covering digital X-ray, PACS and digital mammography, has achieved certification under the Service Capability & Performance (SCP) Standards program, demonstrating that that the company is meeting the requirements defined in the SCP Support Standard.
The Service Capability & Performance (SCP) Standards are designed to improve the quality and effectiveness of technology service and support operations. A consortium of leading technology companies, along with Service Strategies Corporation, created the internationally recognized standards, which define best practices, quantify performance levels and establish a foundation to build on existing quality processes. Certification against the standards requires comprehensive audits and annual recertification to confirm that companies continue to meet the requirements of the program.
For more information: www.fujimed.com