News | May 29, 2008

Draeger Launches Online Medical Service Community for Clinical, Biomedical Customers

May 30, 2008 – Draeger Service, the Service arm of Draeger Medical Inc., this week launched its Draeger Medical Service Community (DMSC), designed to address the ever-evolving nature of medical technology and the importance of accurate, updated information.

The launch of the Web site comes days before the Association for the Advancement of Medical Instrumentation (AAMI) Annual Conference and Expo, where Draeger Medical will be displaying its new patient-worn telemetry system, Infinity M300.

Features and functions of DMSC enable both clinical and biomedical customers to better understand, use and maintain Draeger Medical products. Through a variety of services and modules within DMSC, a user can sort both clinical and technical resources, identifying and locating the most current and relevant information.

The DMSC launch includes:
- Draeger Academy - Provides biomedical and clinical contexts for Draeger Medical products, enabling Draeger employees to better assist customers
- Parts and Accessories - Displays all accessories used by a piece of equipment including pictures and item numbers
- Maintenance and Services - Provides customers with information about both contract and non-contract offerings
- Service Support Information - Customers can view the tech service bulletin, technical data sheets, and the test equipment required for a given product
- Contact Us - Provides hours of operation, phone contacts, and holiday schedules
- Customer Satisfaction Survey - Allows customers to provide feedback on service

Draeger Medical will expand DMSC to include best practice sharing, compatibility charts, an “Ask the Expert” feature, and end-of-support information.

For more information: www.draeger.com

Related Content

Information technology Patient monitoring ecg EMR Philips accenture google glass
News | October 07, 2013
Royal Philips and Accenture announced the creation of a proof-of-concept (POC) demonstration that uses a Google Glass...
News | August 17, 2009
August 17, 2009 - SonoSite Inc., a specialist in hand-carried ultrasound for the point-of-care, announced that on Aug....
News | July 10, 2008
July 11, 2008 - A new study that found wireless systems that track hospital medical equipment can cause potentially...
News | June 24, 2008
June 25, 2008 - Hill-Rom this week said it entered into two new agreements to will enhance and add integrated functio
News | June 17, 2008
June 18, 2008 - Georgetown University, Gentag Inc. and Science Applications International Corp.
News | June 16, 2008
June 17, 2008 - One of the biggest challenges in fighting tuberculosis is simply getting patients to take their medic
Technology | June 15, 2008
The Infinity Omega solution integrates a two-screen patient monitoring solution and consists of a full-function patie
Technology | June 12, 2008
Quest International Inc.
News | June 01, 2008
June 2, 2008 - Cantimer Inc. said today it was awarded a $996,000 contract by the U.S.
News | May 28, 2008
May 29, 2008 - For the seventh year in a row, GE Healthcare has won Omega Management Group’s prestigious NorthFace Sc
Overlay Init