News | March 27, 2008

Diabetes Clinical Program Launched for Latino Patients

March 28, 2008 - Bryam Healthcare Inc. launched its national Byram Latino Diabetes Program, designed to provide high quality cost-effective care to the U.S. Latino population with diabetes.

The program removes language barriers for Spanish-speaking patients by providing all communications in Spanish, on-going diabetes educational support and reimbursement capabilities that are delivered by a dedicated team of Spanish-speaking experts. The program and its components reportedly facilitate access to quality diabetes care and improved patient outcomes.

Features of the Latino Diabetes Program include dedicated phone lines that connect the patient directly into Latino customer service centers located throughout the U.S., Spanish medication labels and clinical instructions, bilingual diabetes educators and support lines and Spanish-speaking coordinators that place follow up calls to assess patients’ on going needs. All interactions are conducted in Spanish including new patient set up, reordering, reimbursement and the Byram Diabetes Education Careline. The Byram Latino Diabetes Program also offers full prescriptive services in 16 states.

Byram’s introduction of its Latino Diabetes Program comes at the conclusion of a pilot program conducted in California, where according to 2006 U.S. Census Bureau statistics, 35.9 percent of the California population is Latino. Nationally, this group comprises 14.8 percent of the total U.S. populace.

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