Sponsored Content | Case Study | Enterprise Imaging | June 14, 2016

Cross-Enterprise Imaging Enables Substantial Workflow Gains Across a Nationwide Network

intelerad, IntelePACS, enterprise imaging, Radiology Imaging Associates

Founded by a small group of radiologists in 1968, Radiology Imaging Associates P.C. has played a role in shaping the practice of radiology – both in its own community and around the world. Since its inception, RIA has been a pioneer in the use of technology. For example, in the late 1970s, it was the fifth organization in the U.S. to purchase a CT scanner. Twenty years later, it was one of the first radiology practices in the region to implement PACS and RIS systems, as well as virtual reading rooms, which enabled it to easily provide 24 hours/day, seven days/week coverage for the hospitals and physicians it serves.

Today, RIA remains committed to innovation, serving 35 hospitals in five states that span from the Midwest to Hawaii, with its staff of 80 radiologists reading hundreds of thousands of studies per year.

 

A Long-term Partner 
One of Intelerad’s first customers in the USA, RIA’s relationship with the company’s founders dates back to 1999. At the time, it was struggling with a legacy PACS, experiencing stability issues and stuck using costly, dedicated workstations. Meanwhile, Intelerad emerged with one of the industry’s first software-only PACS offerings and a licensing model that permitted unlimited user licenses with a viewer that operated on common Microsoft Windows-based workstations. 

This system, which would become IntelePACS, was deployed to RIA in 2000. It also marked the start of a collaborative relationship that has allowed RIA’s team to play a role in the solution’s evolution. “Over the past 16 years, we’ve seen the continual development of Intelerad’s solutions,” said Matt Fleishman, M.D., a radiologist with RIA, who previously worked on many of the organization’s IT-related projects. “Their feature set is increasingly rich, and they’re adding a lot of value to their products by listening to the people who use them.” 

Leveraging a Cross-Enterprise Workflow
Today, RIA uses InteleOne as their medical imaging platform. A cross-enterprise workflow solution, InteleOne allows it to connect to its customers’ existing medical imaging systems, then provides the radiologist with the data and information they need using a single worklist and viewer. This saves users a great deal of time, as they no longer have to switch between systems to read cases or gather patients’ prior images and reports, which may be spread across different repositories within their imaging ecosystem.

In terms of collaborative care, InteleOne allows radiologists to easily be consulted (by colleagues or referring physicians) on cases from one hospital while reading onsite for another. In addition, the solution’s Web-based architecture facilitates remote reading, providing a consistent user experience and access to data from across the enterprise, regardless of where the radiologist is located. “InteleOne is great for reading or following up on critical results from home,” Fleishman said. “You get the same robust, easy-to-use viewer, and performance is as good as being in the hospital.”

Using InteleOne to Drive Performance 
Highly focused on performance, RIA’s turnaround time for a stat study is typically between 8-15 minutes. This includes reads that are conducted during peak periods and overnight. Unsurprisingly, the group’s abilities have helped it develop business relationships with large healthcare providers. 

For one healthcare provider in particular, RIA radiologists read for three hospitals. Originally, this meant reading more than 500,000 studies per year using the healthcare provider’s PACS. While this provided satisfactory results, it was clear to RIA that moving this caseload to InteleOne would provide tremendous gains in regards to productivity and patient care. 

RIA would be able to leverage InteleOne features and internal patient care workflows around critical results notification with their Clinical Call Center, impressions, Tech QA and eventually Peer Review. In addition, InteleOne provides RIA’s radiologists with access to relevant patient data stored across the healthcare provider’s imaging ecosystem, allowing the ability to easily compare relevant imaging studies; resulting in advanced quality and patient care. 

Beyond patient care, this results in potential efficiency gains for the radiologists. “In a declining reimbursement situation, being efficient is important,” Fleishman said. “It’s not our main reason for using InteleOne, but it’s an important by-product.” 

 

An Easy of Transition from Legacy PACS to InteleOne

For RIA’s IT department, transitioning the healthcare provider’s massive caseload to InteleOne was relatively easy, as it required zero data migration. Instead, InteleOne connects directly to the customer’s legacy systems and pulls the information into RIA’s workflow. Once the radiologist has finished reading the exam, the study is saved back into the customer’s legacy PACS.

“For our IT team, the transition from the healthcare provider’s legacy PACS to our InteleOne deployment was a non-event,” said Joe Bajek, RIA’s director of information technology. “We did a lot of testing up front, which made going live quite easy.”

 

Enabling Novel Staffing 

Leveraging InteleOne’s Web-based architecture and providing all radiologists with access to their entire imaging ecosystem also has allowed RIA to be creative with its staffing. With offices in both Denver and Hawaii, the two sites are able to cover each other’s overnight reads. In addition to allowing Hawaiian staff to leave earlier in the day, it ensures that a greater amount of reads are being conducted during the overnight shift, which adds value to the organization. “With other systems, image transfer was slow. So, for a radiologist in Hawaii, opening a case took much longer,” Fleishman explained. “With InteleViewer, whether I’m in Denver or Hawaii, there’s no difference in performance. When I click on a case, it just opens.” 

According to Fleishman, this level of performance also has benefits in terms of radiologists’ morale. “When we deployed InteleOne to our Hawaii site, one radiologist gave us a call and told us ‘you changed my life,’ ” Fleishman said. “In addition to making radiologists more efficient, it makes my life better by making it more enjoyable to come to work. In my opinion, that makes for a better radiologist.” 

For Bajek, InteleOne is a cornerstone product that enables RIA to provide high quality service to their customers. “InteleOne is a great product,” he said. “We also have a great relationship with Intelerad, and they’re responsive to our needs, so expectations are definitely being met.”

For more information: www.intelerad.com

 

Related Content

Amazon Comprehend Medical Brings Medical Language Processing to Healthcare
News | Artificial Intelligence | February 15, 2019
Amazon recently announced Amazon Comprehend Medical, a new HIPAA-eligible machine learning service that allows...
Fujifilm Exhibits Enterprise Imaging Solutions and Artificial Intelligence Initiative at HIMSS 2019
News | Enterprise Imaging | February 15, 2019
Fujifilm Medical Systems U.S.A. Inc. and Fujifilm SonoSite Inc. showcased their enterprise imaging and informatics...
IBM Watson Health Announces New AI Collaborations With Leading Medical Centers
News | Artificial Intelligence | February 14, 2019
IBM Watson Health announced plans to make a 10-year, $50 million investment in research collaborations with two...
Medivis Launches SurgicalAR Augmented Reality Platform
Technology | Advanced Visualization | February 14, 2019
Medical imaging and visualization company Medivis officially unveiled SurgicalAR, its augmented reality (AR) technology...
Office of the National Coordinator Releases Proposed Rule on Healthcare Data Interoperability
News | Information Technology | February 14, 2019
The U.S. Department of Health and Human Services (HHS) has proposed a new rule to support seamless and secure access,...
Siemens Healthineers Demonstrates Artificial Intelligence, Healthcare Digitalization at HIMSS19
News | Artificial Intelligence | February 13, 2019
February 13, 2019 — At the 2019 Healthcare Information and Management Systems Society (HIMSS) global conference and e
PaxeraHealth Launching Universal Image Sharing Platform at ECR 2019
News | PACS Accessories | February 13, 2019
PaxeraHealth will launch the PaxeraShare image sharing platform at the 2019 European Congress of Radiology (ECR) annual...
NVIDIA Explores Role of AI, Analytics and Virtualization in Healthcare at HIMSS19
News | Artificial Intelligence | February 13, 2019
Digital technology company NVIDIA will highlight its newest partnerships to advance the digital transformation of...
Patients and surgeons at Hoag Memorial Hospital are looking at virtual reality reconstructions (right) over conventional 2D images

Slice v 3D: Patients and surgeons at Hoag Memorial Hospital are looking at virtual reality reconstructions (right) over conventional 2D images. Images courtesy of Hoag Memorial Hospital

Feature | Information Technology | February 13, 2019 | By Greg Freiherr
The same virtual reality (VR) reconstructions that surgeons use to plan and rehearse brain surgeries at Hoag Memorial
Philips Launches Latest Iteration of IntelliSpace Cardiovascular at HIMSS 2019
Technology | Cardiac PACS | February 13, 2019
Philips announced the launch of IntelliSpace Cardiovascular 4.1, its next-generation cardiovascular image and...