Valley Medical Center (VMC) in Renton, Wash., found its staffing answer in McKesson.
Great news! You just received your approved capital budget that includes funding for that much needed radiology information system (RIS) replacement. Unfortunately, the hiring moratorium will prohibit obtaining the full-time resources needed to absorb the incremental work of this complicated and high profile project. The team is already stretched to the max and you are fearful that this new project will push everyone beyond their limits. Executive management expects that as an effective leader, you will find a solution to continue to meet existing SLAs while managing this project on time and budget. It’s pretty overwhelming, isn’t it?
There are many variations of this same story: Too much to do and not enough skilled resources to effectively execute. So what do you do?
Valley Medical Center Takes Action
Recently Valley Medical Center (VMC) in Renton, Wash., faced the familiar challenge of not having the necessary staff to manage all the projects on its IT and radiology strategic roadmap. Denise Bender, manager of clinical and ancillary applications, needed a highly skilled PACS administrator and didn’t have time for a lengthy interview and hiring process.
To further intensify the hiring issue, Bender also needed someone with the skills and flexibility to traverse multiple projects as needed. Based upon her previous history and satisfaction with McKesson as a partner, she turned to the company for a solution.
As the leading provider of medical imaging consulting, systems installation and integration services, McKesson has unrivalled experience optimizing application investments through exceptional systems and industry knowledge; effectively enabling organizations throughout the world to increase productivity and accelerate implementation cycles through the maximization of human capital while reducing costs and eliminating overhead.
“McKesson’s Staff Augmentation Services has provided us with exactly the support we needed, when we needed it,” Bender explains. “We had the ability to interview candidates before work commenced and were delighted with their professionalism, superior work ethic and keen technical skills.
“Our resource has not only been a great team member but he has been instrumental in providing support across various aspects of our PACS project and is just as committed to our success as we are.”
As new implementations and the need for seamless integrations persist, it is imperative to ensure you have access to the appropriate skills in order to fill knowledge and resource gaps. It has been said that 60% of all projects fail due to a combination of poor planning, lack of communication, mismanagement and rejection by end users. VMC avoided being another statistic, and you can, too.
Valley Medical Center is the largest nonprofit healthcare provider between Seattle and Tacoma, serving more than 400,000 residents. VMC offers medical, surgical and 24-hour emergency care as a Level III Trauma Center.
For more information: www.mckesson.com
This case study was supplied by McKesson.
May 01, 2024 
