ASTRA image courtesy of Candelis Inc.
November 12, 2015 — Candelis Inc. announced the installation of a comprehensive image management solution at Hospital Universitario San Rafael in Bogota, Colombia.
The 400-bed hospital was dissatisfied with its previous image management and workflow solution, which was causing inefficiencies in workflow, storage limitations, greater likelihood for patient data inconsistency and error, and was unable to accommodate their growing needs.
“We have a staff of over 1,300 radiologists, surgeons, physicians, nurses and technologists that operate on behalf of hospital needs. Our previous PACS [picture archiving and communication system] was just not adequate. We needed a modern solution that could optimize our workflow, help us go completely paperless and establish more efficient electronic communication between the radiology staff. After extensive evaluation of various medical informatics options including all enterprise providers, we chose Candelis,” said Clinical Director Andres Lopez.
Some advantages included Candelis’ global support footprint, competitive cost, turnkey solution, localization and regulatory compliance. Additionally, Candelis systems are compatible with all vendors, support viewing of all modalities’ DICOM images, and can be customized to best suit the hospital’s needs.
Candelis Director of Marketing Tricia Buenvenida said the hospital is also using Candelis’ ASTRA cloud infrastructure.
“The support we received from Candelis was fantastic. We had resources on-site for two months while the implementation of this scale was underway. Candelis ensured we had a Spanish interface, in addition to other customized work needs,” added Lopez.
With customized features from Candelis, San Rafael was able to integrate the software application into its hospital operation, optimize efficiency and eliminate unnecessary redundancy when populating patient data.
In addition, the Candelis solution provided a one-stop shop for the radiologists to interpret studies with patient history, physician’s order and technologist’s clinical notes at their fingertips, allowing for efficient and accurate retrospective analysis by consultants and key specialists.
Finally, with the implementation of ASTRA cloud services, automated backup for images, study and report distribution was established.
For more information: www.candelis.com
December 04, 2025 
