News | January 31, 2012

Barco Launches Healthcare Helpdesk Service in Europe

January 31, 2012 — Healthcare imaging company Barco launched its new European Image.Care Healthcare Helpdesk service. Image.Care promises faster response times and a better local level of services across Europe for Barco flat panel displays.

The launch of the Image.Care Helpdesk service provides customers with immediate live phone support in their own language. Barco has trained a dedicated team of experienced product support specialists, and the service follows the recent introduction of the Image.Care e-portal, a 24/7 support helpdesk where customers can post technical questions, create service requests, and track the status of their factory repairs in real-time.

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