American Medical Sales Inc.' new feature for its Catella PACS, Educate MeT, is a series of one to two minute computer-based video clips that instruct users on key features of the company’s PACS solutions.
Educate Me was created from AMS' review of its advanced CRM service system, in order to minimize service issues. By mining the service data base, AMS has developed products, added features and now developed Educate Me to answer common customer questions.
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