June 17, 2016 — In a recent report on satisfaction among healthcare information technology (IT) customers, Agfa HealthCare customers reported high levels of satisfaction with the company's products and service. Specifically, the company’s Enterprise Imaging solutions — including its vendor neutral archive (VNA), universal viewer, image exchange and workflow solution — were positively regarded by customers and potential customers.
Independent research firm KLAS, which specializes in healthcare IT, completed the study, titled "Enterprise Imaging 2015: Strategies, Options, and Vendor Performance," to measure the satisfaction with vendors amongst 92 multi-site healthcare facilities that have a clear enterprise imaging strategy.
Respondents in the KLAS study indicated that they had more success connecting departments to the Xero universal viewer than other vendors' viewers. One of them affirms, "Agfa HealthCare's universal viewer makes it really easy to share images with various organizations in our area."
The study also noted that Agfa HealthCare plays a clear and significant role in healthcare providers' enterprise imaging strategies, which very often are first implemented in the radiology department, due to the high number of clinicians who need access to the radiology images.
The report also indicates that Agfa HealthCare has a greater reach and presence in departments outside of radiology and cardiology, both for its VNA and its Xero universal viewer. Some of the departments connected to Agfa HealthCare solutions include gastroenterology, dermatology, ophthalmology and pathology, among others.
Agfa HealthCare's Enterprise Imaging solution is a workflow-oriented platform that provides all imaging applications and services on a single modern IT platform, with 64-bit architecture that enables a single integration point into the electronic medical record (EMR).
The Enterprise Imaging VNA offers a robust solution for enterprise archiving of DICOM and non-DICOM data, with intelligent lifecycle management tools and maximum interoperability. It consolidates imaging data, from multiple systems, departments, facilities and vendors, into a central clinical data foundation. Images from all patients are in one archive, and multimedia patient imaging records can be shared across the healthcare enterprise and beyond.
"We have cardiology connected to the VNA, and we are now starting to connect the GI lab. We have ultrasounds from the ER and the floors. We are able to plug essentially anything into the VNA. Agfa HealthCare has done a very good job over the years of connecting to just about anything. It doesn't take days or special coding to make it happen. They did their homework on connectivity up front and are very good at it," declared one healthcare provider in the KLAS report.
The Xero universal viewer — which also includes a U.S. Food and Drug Administration (FDA)-cleared diagnostic viewer — provides secure access to imaging data from different departments and sources or multiple imaging managers, in a consolidated view. It offers enhanced viewing, clinical depth, collaboration and sharing on a single web viewer. Images from the Agfa HealthCare Enterprise Imaging IT platform or third-party VNAs or picture archiving and communication system (PACS) can be seen in one display.
For more information: www.agfahealthcare.com