August 20, 2013 — With a score of 93.1 out of 100, Elekta's Leksell Gamma Knife Perfexion system earned the top ranking, receiving high marks for uptime, treatment times and planning speeds, according to KLAS research firm's recently released customer survey, Radiation Therapy 2013: Striving for Accuracy and Upgradeability.
Elekta Infinity radiation treatment system received the No. 2 ranking with a score of 87.8.
The 2013 KLAS report – based on interviews with 169 U.S. providers – states, "[Elekta] field service engineers are very available and perform effective preventive maintenance, as is evidenced by [the Perfexion system's] extremely high uptime rates." The report quotes a chief physicist respondent who says, "Leksell Gamma Knife Perfexion never has downtime. That is partly because of the almost obsessive preventive maintenance done by Elekta. The Perfexion team is really here for us."
The report also cites the rapid treatment times for patients and planning speed: "Perfexion users are very vocal about the precise treatment that works incredibly well for treating brain tumors. Because of the accuracy, the healthy tissue is not affected."
Elekta Infinity earned high scores for reliability in the study, which states, "Providers say that the excellent field support helps with the uptime, and fantastic field support is also one thing that differentiates Elekta from other vendors." A physicist surveyed about Elekta field service people says, "They are the best I have ever had in the field … the Elekta people are just way above and beyond."
The report also cites ease of use of Elekta Infinity as a positive aspect, specifically the automated features and computerization of many functions.
For more information: www.KLASresearch.com