Feature | December 14, 2012

2012 Annual Best in KLAS Software Awards Released

The opinions of thousands of healthcare providers help to expand the dominance of some vendors, while helping others surge in rank

2012 Annual Best in KLAS Software Awards Released

December 14, 2012 — KLAS has released the 2012 Best in KLAS Awards: Software and Services report ranking the best performing healthcare IT vendors in just under 100 market segments. This year, nearly 20,000 provider interviews led to a mix of newly crowned and repeat Best in KLAS winners.

“Providers recognize the critical nature that vendors play in improving healthcare delivery,” says Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”

Some highlights from this year include: 

  • Epic sweeps eight Best in KLAS award categories and is named the No. 1 Overall Software Vendor, No. 1 Overall Software Suite Vendor and No. 1 Overall Physician Practice Vendor.
  • athenahealth receives second-most Best in KLAS wins.
  • Impact Advisors wins No. 1 Overall Services Vendor.
  • New software, service, and Best in KLAS segments in the Best in KLAS report.

The following is a list of the 2012 Best in KLAS vendors for software:

Acute Care EMR

Epic EpicCare Inpatient EMR

Ambulatory EMR (1–10 Physicians)

athenahealth athenaClinicals

Ambulatory EMR (11–75 Physicians)

Epic EpicCare Ambulatory EMR

Ambulatory EMR (Over 75 Physicians)

Epic EpicCare Ambulatory EMR

Business Intelligence/Reporting

Dimensional Insight The Diver Solution

Cardiology

Digisonics DigiView

Community HIS

McKesson Paragon

Document Management and Imaging

Perceptive Software ImageNow

Emergency Department

Wellsoft EDIS

Enterprise Scheduling

Unibased USA RMS

Financial/ERP

Oracle PeopleSoft Enterprise

Homecare

Homecare Homebase

Laboratory

Siemens NOVIUS Lab

Oncology

Elekta MOSAIQ

PACS

DR Systems Unity v|Series PACS

Patient Accounting and Patient Management

Epic Resolute Hospital Billing

Pharmacy

Epic Willow

Practice Management (1–10 Physicians)

athenahealth athenaCollector

Practice Management (11–75 Physicians)

athenahealth athenaCollector

Practice Management (Over 75 Physicians)

Epic Resolute/Prelude/Cadence

Radiology

Epic Radiant

Speech Recognition

Dolbey Fusion Expert/SpeechEMR

Surgery Management

Epic OpTime

The 2012 Best in KLAS vendors for services are:

Application Hosting (CIS/ERP/HIS)

Cerner

Claims and Clearinghouse Services

Navicure

Clinical Implementation Principal

Impact Advisors

Clinical Implementation Supportive

Navin, Haffty & Associates

Extended Business Office

Cymetrix

IT Outsourcing (Extensive)

Cerner

IT Outsourcing (Partial)

Tie between CareTech Solutions Inc. and Xerox

Planning and Assessment

Impact Advisors

Revenue Cycle Transformation

Huron Consulting

Technical Services

Orchestrate Healthcare

Teleradiology Services

StatRad

Transcription Services

Precyse

Five new software market segments were added to the report this year. Clinical Decision Support has been separated into three new markets: Clinical Decision Support — Order Sets and Care Plans; Clinical Decision Support — Referential; and Clinical Decision Support — Surveillance. Point of Use Inventory Management and VNA/Image Archive debut as new segments. Due to changes in the market space, Pharmacy and Pharmacy (Community) market segments have been combined into one category.

The report also has six new services market segments: HIE Consulting, ICD-10 Consulting, Image Exchange, Image Archive Outsourcing, Release of Information, and Revenue Cycle Outsourcing.

The 2012 Best in KLAS Awards: Software & Services report is available to healthcare providers online for a significant discount off the standard retail price. To purchase the full report, healthcare providers and vendors can visit www.KLASresearch.com/BestinKLAS to view top ranked vendors for each market segment. Additional rankings and ratings for each category are available in the report.

For more information: www.KLASresearch.com

Related Content

Brazil's Santa Casa Hospital System Chooses Carestream for Unified Diagnostic Workflow
News | PACS | May 22, 2019
Santa Casa de Misericordia has selected Carestream to replace its legacy diagnostic workflow technology across all...
MaxQ AI Launches Accipio Ax Slice-Level Intracranial Hemorrhage Detection
Technology | Computer-Aided Detection Software | May 21, 2019
Medical diagnostic artificial intelligence (AI) company MaxQ AI announced that Accipio Ax will begin shipping in August...
Life Image and Bialogics Analytics Partner to Deliver Imaging Business Intelligence
News | Analytics Software | May 21, 2019
Life Image and business intelligence analytics provider Bialogics Analytics have formed a strategic partnership that...
Tru-Vu Monitors Releases New Medical-Grade Touch Screen Display
Technology | Flat Panel Displays | May 17, 2019
Tru-Vu Monitors released the new MMZBTP-21.5G-X 21.5” medical-grade touch screen monitor. It is certified to both UL...
3 Recommendations to Better Understand HIPAA Compliance
Feature | Information Technology | May 17, 2019 | Carol Amick
According to the U.S.
The webinar "Realizing the Value of Enterprise Imaging: 5 Key Strategies for Success" will outline how to improve patient care, lower costs and reduce IT complexity through a well-designed enterprise Imaging strategy.  Change Healthcare
Webinar | Enterprise Imaging | May 16, 2019
The webinar "Realizing the Value of Enterprise Imaging: 5 Key Strategies for Success" will outline how to improve pat
FDA Clears Aidoc's AI Solution for Flagging Pulmonary Embolism
Technology | Artificial Intelligence | May 15, 2019
Artificial intelligence (AI) solutions provider Aidoc has been granted U.S. Food and Drug Administration (FDA)...
Icon Launches New Clinical Trial Patient Engagement Platform
Technology | Patient Engagement | May 14, 2019
Icon plc announced the release of its web-based clinical trial patient engagement platform, to provide patients with...
King's College London and NVIDIA Build U.K.'s First AI Platform for NHS Hospitals

King's College London will implement NVIDIA DGX-2 systems for AI research in the first phase of the project.

News | Artificial Intelligence | May 13, 2019
NVIDIA and King’s College London announced they are partnering to build an artificial intelligence (AI) platform that...